Frequently Asked Questions

Find answers to our most commonly asked questions below. If you need further assistance, please do not hesitate to contact our team.

What are lab-grown gemstones?

Lab-grown gemstones are created in controlled environments using advanced technology that replicates the natural growing process. They are chemically, physically, and optically identical to their natural counterparts.

How do I determine my ring size?

Please visit our Ring Size Guide for detailed instructions on how to measure your ring size at home.

What is your return policy?

We offer a 30-day return policy on all unworn items in their original packaging. Please see our Refund Policy for full details.

Do you offer international shipping?

Yes, we ship worldwide. Shipping times and costs vary by destination. Visit our Shipping Policy for more information.

Are your gemstones certified?

All gemstones above 0.5 carats come with an independent certification from a recognized gemological laboratory.